A Gentle Notice to Our Valued Guests

At Heritage Ham Long Hotel & Spa, every detail is thoughtfully curated to deliver a refined and seamless stay experience in the heart of Hanoi. As part of our ongoing commitment to maintaining the highest standards of quality and comfort, our swimming pool will undergo a scheduled maintenance period.

Maintenance Schedule

• Maintenance period: April 15 – April 21, 2026
• Reopening date: From April 22, 2026

During this time, the swimming pool will be temporarily unavailable as we carry out enhancement and maintenance works to ensure a more elevated experience upon reopening.

Exclusive Privilege for In-House Guests

To express our appreciation for your understanding, we are pleased to offer a 40% privilege on all Spa treatments, exclusively for our in-house guests throughout the maintenance period.

Our Apology & Commitment

We sincerely apologize for any inconvenience this may cause and truly appreciate your understanding. Our team remains dedicated to ensuring your stay is as comfortable and memorable as possible.

Contact Information

If you require any assistance, please do not hesitate to contact us:

• Website: heritagehamlonghotel.com
• Phone: +84 2433 666 966
• Email: info@heritagehamlonghotel.com
• Address: 42–44A Ham Long Street, Hoan Kiem District, Hanoi, Vietnam